all star products logo colored

What is The Process of Working with All Star?

Table of Contents

One of the best parts of working with All Star Products is our commitment to showing you every step of the process. We never hide anything, and have found our work so much more enjoyable when we include you in all of the design aspects of installing siding, windows, and doors.

Overview of Working With All Star

First, here’s a rough rubric of how we work with you.

  1. Initial Meeting
  2. 3D Imaging & Analysis
  3. 2nd Meeting to review imaging and gather more of your preferences
  4. Explanation of our services, costs, and process walkthroughs
  5. Carefully perform all labor tasks (the actual installation work)
  6. Final Walkthrough (making sure you got everything you expected)

We make this a very hands-on, information-sharing process from the initial meeting all the way through the final walkthrough.

Unlike other companies, we’re not trying to close a deal with you on the first day. Instead, our first appointment typically involves touring your home, seeing what you like about it, and determining where you either want/need improvements. So, you would show us things like leaky windows, siding that’s getting old or falling apart, as well as your dreams and aspirations for beautifying your home.

After that, we use 3D imaging technology to map out your home for all its details, and we ask you to give us more ideas about home designs you like. It’s helpful to point out neighborhood houses you admire or to look over pictures of design preferences.

Next, we have a second meeting with you (over Zoom or in-person) and review the 3D imaging results. Then we go through estimates and costs, including a step-by-step explanation of what the crew will do, how long it takes, and describe all the crew-site details.

The final stages involve going through every line item on the estimate, doing all the construction, and then conducting a final walkthrough. We take the estimate very seriously because we do not want you to feel confused as you begin a new project.

3D Imaging and Thorough Analysis of Your Home

You might be wondering what we mean by that 3D imaging step. This is a really fun part of the job because it allows us to use cutting-edge technology to plot every millimeter of your home to determine how to do the most precise work. It allows us the chance to nail down every detail perfectly.

3D imaging gives us exact measurements, shows us every opening, how much siding you’ll need, and even how much roof/fascia is necessary. This information is the foundation for giving you the most specific estimate possible.

100% Customer Satisfaction Commitment

Our commitment to 100% Customer Satisfaction is the main reason we don’t just cut and run as soon as the labor aspects are complete. That last walkthrough is crucial because that’s where you and our crew come to complete agreement that everything looks perfect.

In terms of financial concerns, we’re prepared to work with any budget and everything we do is line-item pricing where you understand all the costs. We don’t bundle services. Everything we do includes a manufacturer’s warranty in addition to our workman’s guarantee, so you can call us for assistance even 10 to 15 years later if you spot any trouble.

Also, once we get started on a project, we try to keep you up to speed with our work progress by sending you daily updates with video blogs. You’ll never need to worry about being left in the dark when you work with us.

What Our Clients Say About Working with All Star Products

All Star Products gets 9 out of 10 clients off referrals from previous customers. We also have a steady stream of positive testimonials on websites like Best Pick Reports. Adam B., from Deerfield comments:

“All Star Products of Northern Illinois did great work within our budget to meet our needs and worked in timely manner to help us out. Overall, we were very satisfied.”

Contact us today so we can show you exactly why all of our Chicago clients love working with All Star Products.

dave donofrio

Dave Donofrio

Owner & CEO

Dave Donofrio is owner and CEO of All Star Products, LLC.  After a two decade career at James Hardie, Dave partnered with the team at All Star to bring advances in exterior remodeling material and technology, while preserving the family friendly, customer oriented approached that been the key to All Star’s success over the last 35 years.

facebook

Google Rating
4.7
Based on 31 reviews
js_loader